In Ontario, the roles and regulatory requirements for property managers and condominium managers differ significantly, reflecting their responsibilities and the nature of the properties they manage. This distinction is crucial, particularly when discussing regulations like the annual Ontario Regulation 506/18: Energy and Water Reporting and Benchmarking (EWRB), which often bring these roles into focus. We have broken down the main differences to better understand these roles.
Focus and Responsibilities
Property Managers oversee residential, mainly rental-unit, properties. Their primary responsibilities include leasing, rent collection, property maintenance, and tenant management. Their goal is to ensure the property is well-maintained, profitable, and operates smoothly.
Condominium Managers, on the other hand, are regulated; they manage condominium corporations focusing on the communal aspects of condo living. This includes maintaining common areas, enforcing community rules, and managing shared services. They work closely with condo boards, attending meetings and focusing on the unique needs and regulations of the condominium community. Their knowledge extends to the general operations and maintenance of the building, e.g.: HVAC, elevator functions, financial management etc.
Licensing and Regulatory Requirements
Property Managers in Ontario do not require a specific license to manage properties unless they engage in real estate transactions on behalf of others. However, many pursue professional development and certifications through courses offered by institutions like the Institute of Real Estate Management (IREM) or the Institute of Housing Management to enhance their qualifications.
Condominium Managers face stricter regulatory requirements. Since November 1, 2017, they must be licensed under the Condominium Management Services Act (CMSA). To obtain a license, they must meet criteria set by the Condominium Management Regulatory Authority of Ontario (CMRAO), which includes completing educational programs, gaining experience, and passing examinations.
Continuing Professional Education (CPE)
For condominium managers, the CMRAO mandates ongoing education through the CPE program. From the 2023-24 licensing cycle, General Licensees must accumulate at least ten (10) CPE credits annually in categories such as Communication and Interpersonal Skills, Physical Building, Building Operations and Maintenance, Legal and Ethics, and Finance. This requirement ensures they remain current with industry standards and regulations.
Moreover, all licensees must adhere to a Code of Ethics and participate in CMRAO-approved learning activities, which are updated in real time, as they are approved. This continuous professional development supports their ability to manage effectively within the evolving landscape of condominium governance.